Shipping & Returns

 

Shipping

 

Most orders are shipped within 24 hours. Our estimated cut-off time for same-day shipping is 2pm EST.

 

 

Standard Delivery usually takes between 3-7 business days.

Expedited Delivery usually takes between 2-3 business days.

Express Delivery usually takes between 1-2 business days.

 

 

 

Orders over $150 will be shipped with a SIGNATURE CONFIRMATION. So someone will need to be home to sign for the delivery. Or a note/post card will be left by USPS or UPS with further instructions.

 

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within two-three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.